Privacy Policy

1. Who we are

AYA Compliance Advisory is a compliance consulting practice based in Charlotte, North Carolina, serving Federally Qualified Health Centers. Questions about this policy can be sent to ayacomplianceadvisory@gmail.com.

2. Information we collect

We collect information you choose to give us through our website:

• Name, organization, and email address
• Phone number, if you provide one
• Whether you've requested the free compliance snapshot
• Information you provide in the intake form for the Free Compliance Snapshot
• Booking details you enter if you schedule a call through Calendly

We do not use advertising cookies. We use Netlify Analytics, a server-side tool that measures aggregate traffic, such as page views, without placing cookies or tracking scripts in your browser. Our third-party tools, Tally (intake forms), Calendly (scheduling), and Netlify (website hosting and form handling), may use their own cookies or collect technical data under their own privacy policies.

3. No protected health information (PHI)

Our website is not intended for PHI. Please do not include patient information in any form, message, or email to us. If you send PHI by mistake, contact us so we can arrange for its deletion. Our services are designed to be performed without PHI. If an engagement ever requires access to PHI, we will proceed only under a signed business associate agreement and a separate written engagement.

4. How we use your information

• To respond to your inquiry, usually within one business day
• To send you the intake form if you request it, schedule your call, and prepare your Free Compliance Snapshot
• To operate and secure our website

We do not sell your personal information, and we do not share it for third-party advertising.

5. Who we share it with

We share information only with service providers that help us run the site and our business, including Netlify (website hosting and form handling), Tally (intake forms), Calendly (scheduling), and email service providers. They may use your information only to provide services to us. We may also disclose information if required by law.

6. Data retention

We keep personal information only as long as reasonably necessary for the purposes described in this policy, or as required by law.

7. Security

We use reasonable safeguards to protect your information, but no online transmission or storage is completely secure, and we can't guarantee absolute security.

8. Your privacy rights

Depending on where you live, including residents of California and other states with privacy laws, you may have the right to request access to, correction of, or deletion of your personal information, and to opt out of the sale or sharing of personal information. We do not sell personal information or share it for cross-context advertising. To make a request, email ayacomplianceadvisory@gmail.com. We will respond within the time required by applicable law and will not discriminate against you for exercising your rights.

9. Third-party links

Our site may link to other websites. We're not responsible for their privacy practices.

10. Children

Our services are for organizations and business professionals. We do not knowingly collect information from children under 13.

11. Changes

We may update this policy and will post the new effective date here.